If you have a pre-existing medical condition, we strongly recommend consulting your physician before use. As with any new wellness device, please begin with the lowest intensity and a shorter duration to ensure comfort.

For best results, we recommend starting with short sessions, about 5 to 7 minutes, twice a day (morning and evening). As your body adjusts, you can gradually increase each session to 10–15 minutes, up to two times per day.

Some users prefer using Hypertrax in the morning to help them feel refreshed and ready for the day, while others enjoy using it at night as part of their wind-down routine.

Many people also find it helpful to use Hypertrax before and after workouts or physical activity as part of their wellness routine.

Once you feel comfortable and satisfied with your routine, you can reduce usage as needed to maintain your results.

Always follow the product instructions and consult with a qualified professional if you have any specific concerns or health conditions.

It is designed to support better posture habits. Helping to relax and stretch tight neck muscles, it encourages a more natural, upright alignment with regular use.

For your safety, please avoid using this device or ask a professional first if you fall into these categories:

• Neck & Spine Issues: If you have a broken neck, weak bones, spinal instability, or a recent neck injury.
• Nerve Symptoms: If you have severe nerve damage or loss of feeling in your arms or legs.
• General Health: If you have a pacemaker, high blood pressure, heart conditions, or serious infections.
• Other: Pregnant women and children under 12.
• Implants: If you have any metal screws or implants in your neck area.

The stimulation works best with moisture. If you can't feel it, simply wipe your neck with a damp cloth or apply a little water to the skin before putting the device on.

Most users find the experience very relaxing. However, because the device physically stretches the neck, it can feel intense at first, especially if your muscles are tight.

Pro Tip: If the stretch feels too strong, try using it on a soft surface (like a bed or sofa) first. This cushions the lift. As your neck becomes more flexible, you can switch to a firmer surface for the full effect.

Many users feel a sense of relief and relaxation immediately after the first session. However, for deep-seated tension or stiffness, consistent use is key. Most people report a significant improvement in their daily comfort after about 3 to 5 days of regular use.

It is rare, but it can happen. Because the device stretches the neck, it may temporarily affect blood flow or inner ear balance, similar to standing up too quickly. This usually fades as your body gets used to the traction. If the dizziness is strong, stop immediately.

No. Hypertrax runs on direct power and must stay plugged in during use. This setup supports stronger output and stable performance, so you get consistent heat compression and massage strength without battery drop or charging limits.